Support

For support, email support@shapemate.eu. We typically respond within 1-2 business days.

Download the Shapemate iOS App from the App Store. Telegram access and account linking are in preparation.

The Telegram mockup is a preview. Account linking will be explained here when the integration launches.

You can try Shapemate Premium for 3 days for free in the iOS App. Subscriptions are managed through your Apple App Store account settings under Subscriptions and can be canceled anytime. Your access remains active until the current billing period ends.

You can delete your account and all stored data directly in the iOS App settings, or by emailing support@shapemate.eu with the subject Delete my account. We process all deletion requests in accordance with GDPR.

If something is not working in the iOS App or on Telegram, send us a short description, your device model, app version if available, and a screenshot where possible.